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Fast and secure infrastructure; enterprise-level features included in all plans — delivered on high-performance UK-only infrastructure.
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Christmas & New Year Opening & Support Hours
Netcom will remain closed during weekends, as normal, over the holiday period. Our phonelines and emails will still be available for you to leave messages, which will be picked up during our remote working hours below.
Office opening hours
Mon 15th Dec – Fri 19th Dec – Closed (remote working 9am–5pm)
Mon 22nd Dec – Tue 23rd Dec – ...
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We're here to help
Our standard support hours are Monday to Friday, excluding All UK public holidays.
Each active customer account includes complimentary remote technical support per year. Learn more
MON
9-5
TUE
9-5
WED
9-5
THU
9-5
FRI
9-5
SAT
Closed
SUN
Closed
If you need assistance our support team is here to help.
We aim to respond to all free support requests within 48 business hours.